Gaming should always be fun â never a source of stress or financial hardship. jiliasai is fully committed to providing Filipino players with the tools, resources, and support needed to keep gaming safe, controlled, and enjoyable.
Strictly for players aged 21 and above | Philippines
Every feature on this page exists because we genuinely care about the wellbeing of every player on our platform â from Manila to Mindanao.
jiliasai enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account undergoes age verification during registration, and any account found to belong to a minor is immediately suspended and all funds voided.
If you feel your gaming is getting out of hand, jiliasai's self-exclusion feature lets you temporarily or permanently block access to your account. You can set a cooling-off period of 24 hours, 7 days, 30 days, or request a permanent exclusion at any time.
Take control of your spending by setting daily, weekly, or monthly deposit limits directly from your jiliasai account settings. Once a limit is set, it cannot be increased for 72 hours â giving you time to reflect before making changes.
It's easy to lose track of time when you're in the zone. jiliasai sends you session time alerts at intervals you choose â 30 minutes, 1 hour, or 2 hours â so you always stay aware of how long you've been playing.
Our reality check pop-ups display your net gaming activity â total bets placed, total winnings, and time spent â at regular intervals during your session. Staying informed helps you make better decisions about when to stop.
Our Filipino-speaking support team is available around the clock to assist players who may be experiencing gambling-related difficulties. We can connect you with professional counseling resources and guide you through activating any of our responsible gaming tools.
Gaming is meant to be a form of entertainment â a fun way to unwind after a long day in Manila traffic or a stressful week at work. For most players, it stays that way. But for some, gambling can become a problem that affects their finances, relationships, and mental health.
Problem gambling â sometimes called compulsive gambling or gambling disorder â is when a person cannot control their urge to gamble, even when it causes serious harm. It's not a sign of weakness or poor character. It's a recognized condition that can affect anyone, regardless of age, income, or background.
At jiliasai, we take this seriously. We actively monitor player behavior for signs of problem gambling and proactively reach out to players who may need support. Our responsible gaming framework is built around early intervention, not just reactive measures.
â ī¸ Remember: Gambling is not a way to make money.
The house always has an edge. Never gamble with money you cannot afford to lose, and never chase losses. Every session should be treated as entertainment with a fixed budget â not an investment strategy.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek professional support.
Do you spend more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund gambling?
Do you feel restless or irritable when you try to cut down or stop gambling?
Have you tried to hide your gambling activity from family or friends?
Do you find yourself chasing losses â gambling more to try to win back what you lost?
Has gambling negatively affected your work, studies, or relationships?
Do you feel a strong urge to gamble when you are stressed, bored, or upset?
âšī¸ You are not alone.
If any of these questions resonated with you, please reach out to our support team via live chat. We can help you activate self-exclusion, set limits, or connect you with professional resources â all confidentially and without judgment.
jiliasai gives you full control over your gaming experience. Here's how to use each tool available in your account settings.
Go to Account Settings â Responsible Gaming â Deposit Limits. Choose a daily, weekly, or monthly cap in Philippine Peso (PHP). Limits take effect immediately and can only be lowered instantly â increases require a 72-hour waiting period.
Under Responsible Gaming settings, set a maximum session duration. Once your session reaches the limit, jiliasai will automatically log you out. You can set limits from 30 minutes up to 8 hours per session.
Need a short break? Activate a cooling-off period of 24 hours, 3 days, 7 days, or 30 days. During this time, you cannot log in or place bets. The break cannot be cancelled once activated â this is intentional.
For longer-term breaks, request a self-exclusion of 6 months, 1 year, 3 years, or permanent exclusion. Contact our live chat support to initiate this process. During exclusion, your account is fully locked and you will not receive any marketing communications.
Set a budget before you start
Decide how much you are comfortable spending before you open any game. Treat it like a night out â once the budget is gone, the session is over.
Never chase your losses
Losing streaks are a normal part of gambling. Chasing losses by betting more is one of the most common paths to problem gambling. Accept the loss and walk away.
Take regular breaks
Step away from the screen every hour. Grab a snack, stretch, or chat with someone. Breaks help you stay clear-headed and make better decisions.
Keep gambling separate from emotions
Avoid gambling when you are stressed, anxious, depressed, or under the influence of alcohol. Emotional states impair judgment and increase risk-taking behavior.
Balance gaming with other activities
Gaming is one form of entertainment among many. Make sure you maintain hobbies, social connections, and physical activity outside of jiliasai. A balanced lifestyle is the best protection against problem gambling.
The minimum legal age to gamble in the Philippines is 21 years old. jiliasai strictly enforces this requirement. Every new player must verify their age during registration by submitting a valid government-issued ID â such as a Philippine passport, PhilSys National ID, SSS ID, or driver's license.
If we have any reason to suspect that an account holder may be under 21, we will immediately suspend the account pending age verification. Any winnings accumulated during this period will be withheld until verification is complete.
đ If you are a parent or guardian:
Please ensure that minors in your household cannot access your jiliasai account. Use device parental controls, keep your login credentials private, and log out of jiliasai when not in use. If you believe a minor has accessed your account, contact our support team immediately.
jiliasai operates within the regulatory framework governing online gaming in the Philippines. PAGCOR (Philippine Amusement and Gaming Corporation) is the primary government body overseeing gaming operations in the country and maintains its own responsible gaming program for Filipino players.
If you or someone you know needs help with problem gambling, professional support is available in the Philippines. You can reach out to mental health professionals, community support groups, or contact the jiliasai support team who can guide you to appropriate local resources in Manila, Cebu, Davao, or your area.
đ Need immediate help?
Contact the jiliasai 24/7 live chat support team. Our Filipino-speaking agents are trained to assist players experiencing gambling-related difficulties and can help you activate any responsible gaming tool on your account immediately.
Gaming at jiliasai is best enjoyed as entertainment. Set your limits, use our tools, and play within your means. When it's fun, it's worth it â and we're here to make sure it stays that way.
â ī¸ For players aged 21 and above only. Please gamble responsibly. If gambling stops being fun, stop playing.